Privacy Policy

This Privacy Policy document contains types of information that is collected and recorded by Ancient8 and how we use it.

By accessing the Platform and using our Services, you consent to the collection, storage, use, and disclosure of your personal data, in accordance with this Privacy Policy. We will not collect any information from you, except where it is knowingly and explicitly provided by you.

Ancient8 is committed to respecting your privacy and ensuring that the personal data we collect about you is protected and is used, stored and disclosed in accordance with this Privacy Policy. Please read this Policy carefully to understand our practices regarding your personal data and how we will treat it. If you do not agree with this Privacy Policy, please do not use our Services or provide Ancient8 Platform with your personal data.

The words of which the initial letter is capitalized have meanings defined under the Terms of Service of Ancient8.

Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, digital wallet address and telephone number.

How We Use Your Information

We use the information we collect in various ways, including to:

  • Verify your identity for security purposes;

  • Establish and maintain a responsible commercial relationship with you;

  • Understand your needs and your eligibility for products and services;

  • Helps us provide you with a secure, smooth, efficient and customized experience;

  • Inform you about Website features;

  • Provide information to you about developments and new products, including changes to the Website;

  • To enforce our Terms of Service, and other relevant agreements;

  • Develop, enhance, and market products and services, and provide products and services to you;

  • Process billing and collection of any fees;

  • Conduct surveys and get feedback from you;

  • Deliver products and services to you;

  • Provide you with news and other matters of general interest to you as a customer;

  • To perform our obligations that arise out of the arrangement we are about to enter or have entered with you;

  • To enforce the terms of the arrangement we have with you or any third party; and

  • As we believe reasonably necessary, advisable or appropriate to comply with our legal or regulatory obligations and to respond to legal, regulatory, arbitration or government process or requests for information issued by government authorities or other third parties or to protect your, our, or others’ rights.

Collection of Your Data

You directly provide Ancient8 with most of the data we collect. We collect data and process data when you:

  • Register online and use the Ancient8 Platform Services;

  • Voluntarily complete a Client survey or provide feedback on any of our message boards or via email;

  • Contact us, we will keep a record of the information shared during the correspondence.

Additionally, we may receive information about you from publicly available sources and collect technical and usage data automatically when you use our services. For example, we may aggregate your usage data to calculate the percentage of users accessing a specific feature of the services.

How We Protect Your Data

The security of your Personal Data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is totally secure. Therefore, we cannot warrant its absolute security of any information which you transmit. Any information which you transmit to Ancient8 is transmitted at your own risk.

Remember to always log out of your account when you have completed your time on the website. This is particularly important if you share a computer with another person. You are responsible for the security of and access to your own computer, mobile device or any other handset used to access the website.

Ultimately, you are solely responsible for maintaining the secrecy of your username, password and any account information. Please be careful whenever using the Internet and our website.

However, we strive to use commercially acceptable means to protect your Personal Data, from misuse, loss and unauthorized access, modification and disclosure including by using password protected systems and databases and security technology. Ancient8 employees, agents and contractors are required to maintain the confidentiality of users’ Personal Information and trading behavior. We will comply with the requirements of applicable laws in the event of a data or security risk.


Ancient8 will retain your Personal Data for as long as necessary to provide our Services, and as necessary to comply with our legal obligations (including those specific to financial transactions), resolve disputes, and enforce our policies. Retention periods will be determined taking into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time.

Cookies and Web Beacons

Like any other website, uses 'cookies', or others automated means to collect data, such as web beacons, and web server logs. By using the Services, you consent to the placement of cookies, beacons, and similar technologies in your browser and on emails in accordance with this Policy. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information. If you do not want information collected through the use of cookies, there is a procedure in most browsers that allows you to automatically decline cookies or be given the choice of declining or accepting the transfer to your computer of a particular cookie (or cookies) from a particular site. If, however, you do not accept cookies, you may experience some inconvenience in your use of the Services.

Law Enforcement

Under certain circumstances, Ancient8 may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Third Party Privacy Policies's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

  • If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Contact Details

If you believe that someone has provided us with your Personal Data and you would like to request that it be removed from our database, please contact us at our contact email as specified below. Besides, if you have any queries, requests for access or correction or complaints relating to the handling of your personal data, please also contact us by email.


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